Harley House Care Home Ltd
Public listing: From public sources. The home has not claimed this page.
Harley House Care Home Ltd is a family-run nursing and residential care home located in a quiet area of Leicester. It offers high-standard accommodation and…
- Care home
- Harley House Care Home Ltd
- Location
- 10-12 Elms Road, Leicester, Leicestershire, LE2 3JE, Leicester, LE2 3JE
- Care types
- Nursing, Dementia
- CQC rating
- Good
- Latest CQC inspection
- 2 March 2021
- Beds
- 28
- Funding accepted
- Self Funding (Private), NHS Continuing Healthcare (CHC)
- Phone
- 0116 270 3672
- CQC location ID
- 1-453580544
Rated 3.7/5 from 22 Google reviews.
What families say
Families praise the staff at Harley House for treating residents with respect and dignity, and for making efforts to engage with them and include them in activities. However, some families have raised concerns about the quality of care, including medication errors and inconsistencies, and a lack of attention to…
What the CQC says
Rated Good by the CQC on 26 March 2021.
Good — the service is performing well and meeting CQC’s expectations. What this rating means
The five key questions
- Safe
- Good — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Good — Is the home well run, open and always improving?
What has changed
- Overall rating improved from Requires improvement to Good (previously rated November 2019).
- Improved: Safe (Requires improvement → Good), Effective (Requires improvement → Good), Well-led (Requires improvement → Good).
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 23 September 2026.
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