Handsale Limited - Silver Trees
Public listing: From public sources. The home has not claimed this page.
Handsale Limited - Silver Trees is a 62-bed care home located in Nailsea, Bristol, offering residential, nursing, dementia, and respite care services. The…
- Care home
- Handsale Limited - Silver Trees
- Location
- Brockway, Nailsea, Bristol, Avon, BS48 1BZ, Bristol, BS48 1BZ
- Care types
- Nursing, Dementia
- CQC rating
- Good
- Latest CQC inspection
- 28 April 2023
- Beds
- 62
- Funding accepted
- Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
- Phone
- (01275) 859556
- CQC location ID
- 1-325393996
Rated 3.4/5 from 14 Google reviews.
What families say
Families have raised serious concerns about the care provided at Silver Trees, including allegations of mistreatment, neglect, and poor wound care. Some relatives have reported positive experiences with individual staff members who were caring and helpful, and senior management has been praised for responding quickly…
What the CQC says
Rated Good by the CQC on 5 February 2025.
Good — the service is performing well and meeting CQC’s expectations. What this rating means
The five key questions
- Safe
- Requires improvement — Are people protected from abuse and avoidable harm?
- Effective
- Requires improvement — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Requires improvement — Is the home well run, open and always improving?
What has changed
- Overall rating unchanged at Good since March 2019.
- Got worse: Safe (Good → Requires improvement), Effective (Good → Requires improvement), Well-led (Good → Requires improvement).
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 9 September 2026.
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