Hampton Court Care Home
Public listing: From public sources. The home has not claimed this page.
Hampton Court Care Home, located in Bilston, West Midlands, offers a comprehensive range of care services, including residential, nursing, dementia, respite,…
- Care home
- Hampton Court Care Home
- Location
- Merstone Close, Bilston, West Midlands, Bilston, WV14 0LR
- Care types
- Nursing, Dementia
- CQC rating
- Good
- Latest CQC inspection
- 14 November 2023
- Beds
- 80
- Phone
- Not found
- CQC location ID
- 1-122622656
Rated 4.9/5 from 7 Google reviews.
What families say
Families praise the friendly and caring nature of the staff at Hampton Court Care Home, who they feel show compassion and professionalism in their work. The home's management team and individual staff members, such as Kelly and Raj, are also highlighted as being supportive and engaging. Overall, families appreciate…
What the CQC says
Rated Good by the CQC on 3 April 2024.
Good — the service is performing well and meeting CQC’s expectations. What this rating means
The five key questions
- Safe
- Good — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Requires improvement — Is the home well run, open and always improving?
What has changed
- Overall rating improved from Requires improvement to Good (previously rated December 2019).
- Improved: Safe (Requires improvement → Good), Responsive (Requires improvement → Good).
- Still needs work: Well-led — Requires improvement.
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 10 September 2026.
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