Grosvenor Manor Care Centre

Public listing: From public sources. The home has not claimed this page.

Grosvenor Manor Care Centre is a purpose-built 81-bed care facility located in the historic city of Chester. The home offers residential, nursing, and…

Care home: Grosvenor Manor Care Centre
Location: 87-89 Heath Lane, Chester, CH3 5SY, Chester, CH3 5SY
Care types: Nursing, Dementia
CQC rating: Good
Latest CQC inspection: 18 January 2021
Beds: 81
Funding accepted: Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
Phone: 01244 305330
CQC location ID: 1-5400217602

Rated 4.6/5 from 17 Google reviews.

What families say

Families have mixed experiences with Grosvenor Manor Care Centre, with some praising the friendly and courteous staff, excellent care, and welcoming atmosphere. However, others have raised concerns about staffing levels, particularly at night, and incidents of poor care, including a lack of response to emergency…

What the CQC says

Rated Good by the CQC on 28 August 2019.

Good — the service is performing well and meeting CQC’s expectations. What this rating means

The five key questions

Safe: Good — Are people protected from abuse and avoidable harm?
Effective: Good — Does the care achieve good outcomes and follow best practice?
Caring: Good — Are staff kind, respectful and compassionate?
Responsive: Outstanding — Is care organised around each person’s needs?
Well-led: Good — Is the home well run, open and always improving?

Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 23 September 2026.

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