Freshfields Residential Home
Public listing: From public sources. The home has not claimed this page.
Quality care home providing excellent services.
- Care home
- Freshfields Residential Home
- Location
- RM14 2BN
- Care types
- Residential, Dementia
- CQC rating
- Good
- Latest CQC inspection
- 7 January 2020
- Beds
- 36
- CQC location ID
- 1-109997294
Rated 5/5 from 4 Google reviews.
What families say
Families praise the kind and considerate staff at Freshfields Residential Home, noting that they are warm, friendly, and professional. The home's atmosphere is described as welcoming and well-run, with a strong management team and low staff turnover. Residents are reportedly happy and well-cared for, with a range of…
What the CQC says
Rated Good by the CQC on 21 November 2025.
Good — the service is performing well and meeting CQC’s expectations. What this rating means
The five key questions
- Safe
- Requires improvement — Are people protected from abuse and avoidable harm?
- Effective
- Requires improvement — Does the care achieve good outcomes and follow best practice?
- Caring
- Requires improvement — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Requires improvement — Is the home well run, open and always improving?
What has changed
- Overall rating unchanged at Good since July 2017.
- Got worse: Safe (Good → Requires improvement), Effective (Good → Requires improvement), Caring (Good → Requires improvement), Well-led (Good → Requires improvement).
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 15 September 2026.
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