Crystal Court
Public listing: From public sources. The home has not claimed this page.
Crystal Court is a modern care home located in the village of Pannal, Harrogate, offering a bright and welcoming environment. The home provides person-centred…
- Care home
- Crystal Court
- Location
- Pannal Green, Pannal, Harrogate, North Yorkshire, HG3 1LH, Harrogate, HG3 1LH
- Care types
- Nursing, Dementia
- CQC rating
- Good
- Latest CQC inspection
- 31 March 2021
- Beds
- 60
- Funding accepted
- Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
- Phone
- 01423 810627
- CQC location ID
- 1-4526416441
Rated 4.1/5 from 18 Google reviews.
What families say
Families praise the warm and welcoming environment at Crystal Court, with some highlighting the dedication and responsiveness of certain staff members. However, there are recurring concerns about the quality of care, including a lack of regular check-ups and inadequate support for residents' basic needs, such as…
What the CQC says
Rated Good by the CQC on 25 February 2020.
Good — the service is performing well and meeting CQC’s expectations. What this rating means
The five key questions
- Safe
- Good — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Good — Is the home well run, open and always improving?
What has changed
- Overall rating improved from Requires improvement to Good (previously rated January 2019).
- Improved: Safe (Requires improvement → Good), Effective (Requires improvement → Good), Caring (Requires improvement → Good), Responsive (Requires improvement → Good), Well-led (Requires improvement → Good).
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 23 September 2026.
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