Covent House
Public listing: From public sources. The home has not claimed this page.
Covent House is a purpose-built care home located in Birtley, Gateshead, offering nursing, dementia, and respite care services. The facility comprises 63…
- Care home
- Covent House
- Location
- Durham Road, Birtley, Gateshead, Tyne and Wear, DH3 2PF, Gateshead, DH3 2PF
- Care types
- Nursing, Dementia
- CQC rating
- Good
- Latest CQC inspection
- 30 May 2023
- Beds
- 63
- Funding accepted
- Self Funding (Private), Local Authority, NHS Continuing Healthcare (CHC)
- Phone
- 0191 410 4444
- CQC location ID
- 1-240735527
Rated 4.1/5 from 10 Google reviews.
What families say
Families praise the care and dignity shown to residents at Covent House, with some noting that staff are lovely and keep them well-informed. However, concerns have been raised about staffing levels, with some feeling that understaffing affects the quality of care, and also about the quality of food provided. Some…
What the CQC says
Rated Good by the CQC on 17 July 2025.
Good — the service is performing well and meeting CQC’s expectations. What this rating means
The five key questions
- Safe
- Good — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Requires improvement — Is care organised around each person’s needs?
- Well-led
- Requires improvement — Is the home well run, open and always improving?
What has changed
- Still needs work: Responsive — Requires improvement; Well-led — Requires improvement.
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 20 September 2026.
Guides that help you judge this home
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