Cleveland House Limited
Public listing: From public sources. The home has not claimed this page.
Cleveland House Limited is a residential care home located at 20-22 Granville Road, Broadstairs, Kent, CT10 1QB. The home provides care for adults under 65…
- Care home
- Cleveland House Limited
- Location
- 20-22 Granville Road, Broadstairs, Kent, CT10 1QB, Broadstairs, CT10 1QB
- Care types
- Residential
- CQC rating
- Good
- Latest CQC inspection
- 30 August 2022
- Beds
- 6
- Funding accepted
- Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
- Phone
- (01843) 866509
- CQC location ID
- 1-10881554829
Rated 3.7/5 from 6 Google reviews.
What families say
Families and former residents have raised concerns about the care home's previous management, citing bullying and unprofessional behaviour by the former owners, Nick and Chris. Some residents felt they were treated like children, with overly controlling staff and a lack of respect for their independence. However,…
What the CQC says
Rated Good by the CQC on 24 March 2025.
Good — the service is performing well and meeting CQC’s expectations. What this rating means
The five key questions
- Safe
- Requires improvement — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Requires improvement — Is the home well run, open and always improving?
What has changed
- Still needs work: Safe — Requires improvement; Well-led — Requires improvement.
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 8 September 2026.
Guides that help you judge this home
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