Choices Housing Association Limited - 17 Norton Avenue
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Choices Housing Association Limited - 17 Norton Avenue is a care home located in Stoke-on-Trent, Staffordshire, offering accommodation and personal care for…
- Care home
- Choices Housing Association Limited - 17 Norton Avenue
- Location
- Stoke-on-Trent, Staffordshire, Stoke-on-Trent, ST6 7ER
- Care types
- Residential
- CQC rating
- Good
- Latest CQC inspection
- 6 June 2018
- Beds
- 6
- Phone
- 01782 819 870
- CQC location ID
- 1-128024674
What the CQC says
Rated Good by the CQC on 28 July 2018.
Good — the service is performing well and meeting CQC’s expectations. What this rating means
The five key questions
- Safe
- Good — Are people protected from abuse and avoidable harm?
- Effective
- Outstanding — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Good — Is the home well run, open and always improving?
What has changed
- Overall rating improved from Requires improvement to Good (previously rated March 2017).
- Improved: Safe (Requires improvement → Good), Effective (Requires improvement → Outstanding), Caring (Requires improvement → Good), Responsive (Requires improvement → Good), Well-led (Requires improvement → Good).
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 18 September 2026.
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