Chiltern Rest Home
Public listing: From public sources. The home has not claimed this page.
Chiltern Rest Home is a residential care home located in Stoke-on-Trent, providing accommodation and personal care for up to 23 individuals, including older…
- Care home
- Chiltern Rest Home
- Location
- 23 Kingsfield Oval, Basford, Stoke-on-Trent, Staffordshire, ST4 6HN, Stoke-on-Trent, ST4 6HN
- Care types
- Residential, Dementia
- CQC rating
- Good
- Latest CQC inspection
- 15 August 2019
- Beds
- 21
- Funding accepted
- Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
- Phone
- 01782 711186
- CQC location ID
- 1-3018258900
Rated 2.3/5 from 3 Google reviews.
What families say
Families have raised concerns about the responsiveness of management at Chiltern Rest Home, feeling that their concerns about their loved one's health are not being adequately addressed. There is a perception that it can be difficult to get medical attention for residents when needed. This has led to a lack of trust…
What the CQC says
Rated Good by the CQC on 16 October 2024.
Good — the service is performing well and meeting CQC’s expectations. What this rating means
The five key questions
- Safe
- Requires improvement — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Requires improvement — Is the home well run, open and always improving?
What has changed
- Overall rating unchanged at Good since April 2017.
- Improved: Responsive (Requires improvement → Good).
- Got worse: Safe (Good → Requires improvement), Well-led (Good → Requires improvement).
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 22 September 2026.
Guides that help you judge this home
Nearby