Charters Court Nursing and Residential Home
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Charters Court Nursing and Residential Home, located in East Grinstead, West Sussex, provides comprehensive care services for adults over 65 years old,…
- Care home
- Charters Court Nursing and Residential Home
- Location
- Charters Towers, Felcourt Road, East Grinstead, West Sussex, RH19 2GW, East Grinstead, RH19 2GW
- Care types
- Nursing, Dementia
- CQC rating
- Good
- Latest CQC inspection
- 13 May 2021
- Beds
- 60
- Funding accepted
- Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
- Phone
- 01342 363366
- CQC location ID
- 1-4006290791
What the CQC says
Rated Good by the CQC on 11 June 2021.
Good — the service is performing well and meeting CQC’s expectations. What this rating means
The five key questions
- Safe
- Good — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Requires improvement — Is care organised around each person’s needs?
- Well-led
- Good — Is the home well run, open and always improving?
What has changed
- Overall rating improved from Requires improvement to Good (previously rated July 2019).
- Improved: Safe (Requires improvement → Good), Effective (Requires improvement → Good), Well-led (Requires improvement → Good).
- Still needs work: Responsive — Requires improvement.
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 12 September 2026.
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