Charles Court Care Home
Public listing: From public sources. The home has not claimed this page.
Charles Court Care Home offers nursing and residential care for residents over the age of 65 with various healthcare needs. The purpose-built facility…
- Care home
- Charles Court Care Home
- Location
- The Ploughman, Hereford, Herefordshire, HR2 6GG, Hereford, HR2 6GG
- Care types
- Nursing, Dementia
- CQC rating
- Requires Improvement
- Latest CQC inspection
- 1 March 2023
- Beds
- 76
- Funding accepted
- Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
- Phone
- 01432 374330
- CQC location ID
- 1-22152633230
Rated 3.2/5 from 32 Google reviews.
What families say
Families praise the staff at Charles Court Care Home for being attentive, compassionate, and genuinely caring, with some highlighting the home's welcoming atmosphere and engaging activities. However, concerns have been raised about high staff turnover, poor communication, and inadequate care in some cases, including…
What the CQC says
Rated Requires improvement by the CQC on 1 March 2023.
Requires improvement — the service is not performing as well as it should and CQC has told it how to improve. What this rating means
The five key questions
- Safe
- Requires improvement — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Requires improvement — Is the home well run, open and always improving?
What has changed
- Overall rating unchanged at Requires improvement since March 2020.
- Still needs work: Safe — Requires improvement; Well-led — Requires improvement.
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 22 September 2026.
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