Brook House Care Home

Public listing: From public sources. The home has not claimed this page.

Brook House Care Home, located in the village of White Colne, Colchester, Essex, offers residential care for the elderly and those living with dementia. The…

Care home
Brook House Care Home
Location
47 Colchester Road, White Colne, Colchester, Essex, CO6 2PW, Colchester, CO6 2PW
Care types
Residential, Dementia
CQC rating
Requires Improvement
Latest CQC inspection
27 April 2023
Beds
36
Funding accepted
Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
Phone
01787 222 377
CQC location ID
1-12718124805

Rated 4.2/5 from 10 Google reviews.

What families say

Families praise Brook House Care Home for its beautifully decorated environment, caring and attentive staff, and welcoming atmosphere. The home's activities, entertainment, and meals are also highlighted as strengths. However, there are concerns raised about the suitability of the home for residents without dementia…

What the CQC says

Rated Requires improvement by the CQC on 18 April 2024.

Requires improvement — the service is not performing as well as it should and CQC has told it how to improve. What this rating means

The five key questions

Safe
Requires improvement — Are people protected from abuse and avoidable harm?
Effective
Requires improvement — Does the care achieve good outcomes and follow best practice?
Caring
Good — Are staff kind, respectful and compassionate?
Responsive
Requires improvement — Is care organised around each person’s needs?
Well-led
Requires improvement — Is the home well run, open and always improving?

What has changed

Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 10 September 2026.

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