Brook House Care Home
Public listing: From public sources. The home has not claimed this page.
Brook House Care Home, located in the village of White Colne, Colchester, Essex, offers residential care for the elderly and those living with dementia. The…
- Care home
- Brook House Care Home
- Location
- 47 Colchester Road, White Colne, Colchester, Essex, CO6 2PW, Colchester, CO6 2PW
- Care types
- Residential, Dementia
- CQC rating
- Requires Improvement
- Latest CQC inspection
- 27 April 2023
- Beds
- 36
- Funding accepted
- Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
- Phone
- 01787 222 377
- CQC location ID
- 1-12718124805
Rated 4.2/5 from 10 Google reviews.
What families say
Families praise Brook House Care Home for its beautifully decorated environment, caring and attentive staff, and welcoming atmosphere. The home's activities, entertainment, and meals are also highlighted as strengths. However, there are concerns raised about the suitability of the home for residents without dementia…
What the CQC says
Rated Requires improvement by the CQC on 18 April 2024.
Requires improvement — the service is not performing as well as it should and CQC has told it how to improve. What this rating means
The five key questions
- Safe
- Requires improvement — Are people protected from abuse and avoidable harm?
- Effective
- Requires improvement — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Requires improvement — Is care organised around each person’s needs?
- Well-led
- Requires improvement — Is the home well run, open and always improving?
What has changed
- Still needs work: Safe — Requires improvement; Effective — Requires improvement; Responsive — Requires improvement; Well-led — Requires improvement.
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 10 September 2026.
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