Broadland House Residential Care Home

Public listing: From public sources. The home has not claimed this page.

Broadland House Residential Care Home, located in Potter Heigham, Great Yarmouth, Norfolk, offers residential, dementia, and respite care services. The home…

Care home
Broadland House Residential Care Home
Location
Bridge Road, Potter Heigham, Great Yarmouth, Norfolk, NR29 5JB, Great Yarmouth, NR29 5JB
Care types
Residential, Dementia
CQC rating
Requires Improvement
Latest CQC inspection
29 April 2021
Beds
20
Funding accepted
Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
Phone
01692 670632
CQC location ID
1-1879878336

Rated 4.2/5 from 6 Google reviews.

What families say

Families have reported positive experiences with the management team at Broadland House, citing their kindness and ability to put minds at ease. The care staff are often described as courteous and attentive, with residents enjoying good food and interactions. However, there are also concerns about the quality of…

What the CQC says

Rated Requires improvement by the CQC on 16 December 2024.

Requires improvement — the service is not performing as well as it should and CQC has told it how to improve. What this rating means

The five key questions

Safe
Requires improvement — Are people protected from abuse and avoidable harm?
Effective
Good — Does the care achieve good outcomes and follow best practice?
Caring
Good — Are staff kind, respectful and compassionate?
Responsive
Good — Is care organised around each person’s needs?
Well-led
Requires improvement — Is the home well run, open and always improving?

What has changed

Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 22 September 2026.

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