Brighton & Hove City Council - 20 Windlesham Road
Public listing: From public sources. The home has not claimed this page.
Brighton & Hove City Council - 20 Windlesham Road is a residential care home located in a residential area of Brighton, providing accommodation for up to five…
- Care home
- Brighton & Hove City Council - 20 Windlesham Road
- Location
- Brighton, BN1 3AG, Brighton, BN1 3AG
- Care types
- Residential
- CQC rating
- Good
- Latest CQC inspection
- 9 November 2018
- Beds
- 5
- Phone
- Not found
- CQC location ID
- 1-26738178590
Rated 1.5/5 from 130 Google reviews.
What families say
Families and visitors have expressed frustration with Brighton & Hove City Council's services, citing issues with bus lane enforcement, parking fines, and poor communication. Recurring concerns include a perceived lack of transparency and fairness, as well as difficulties in getting help from the council, whether…
What the CQC says
Rated Good by the CQC on 9 November 2018.
Good — the service is performing well and meeting CQC’s expectations. What this rating means
The five key questions
- Safe
- Requires improvement — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Good — Is the home well run, open and always improving?
What has changed
- Overall rating unchanged at Good since May 2016.
- Improved: Well-led (Requires improvement → Good).
- Got worse: Safe (Good → Requires improvement).
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 31 August 2026.
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