Birch Hill Care Centre
Public listing: From public sources. The home has not claimed this page.
Birch Hill Care Centre, located in Norham, Berwick Upon Tweed, Northumberland, is a distinguished residential care facility operated by the BEN - Motor and…
- Care home
- Birch Hill Care Centre
- Location
- Norham, Berwick Upon Tweed, Northumberland, Berwick Upon Tweed, TD15 2JZ
- Care types
- Residential, Dementia
- CQC rating
- Outstanding
- Latest CQC inspection
- 31 October 2018
- Beds
- 26
- CQC location ID
- 1-21616137779
What the CQC says
Rated Outstanding by the CQC on 26 February 2026.
Outstanding — the service is performing exceptionally well. What this rating means
The five key questions
- Safe
- Good — Are people protected from abuse and avoidable harm?
- Effective
- Outstanding — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Outstanding — Is the home well run, open and always improving?
What has changed
- Overall rating improved from Good to Outstanding (previously rated March 2016).
- Improved: Effective (Good → Outstanding), Well-led (Good → Outstanding).
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 31 August 2026.
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