Birch Abbey

Public listing: From public sources. The home has not claimed this page.

Birch Abbey is a purpose-built care home located in Southport, Merseyside, offering residential and nursing care for up to 60 individuals. The facility caters…

Care home: Birch Abbey
Location: 55 Alexandra Road, Southport, Merseyside, PR9 9HD, Southport, PR9 9HD
Care types: Nursing, Dementia
CQC rating: Requires Improvement
Latest CQC inspection: 29 June 2022
Beds: 60
Funding accepted: Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
Phone: 01704 410010
CQC location ID: 1-10758956076

Rated 3.7/5 from 29 Google reviews.

What families say

Families have had mixed experiences with Birch Abbey care home. Some have praised the staff for their kindness, dedication, and ability to care for residents with dementia, stating that they go above and beyond to ensure residents' welfare. However, others have raised concerns about poor management response to…

What the CQC says

Rated Requires improvement by the CQC on 17 May 2024.

Requires improvement — the service is not performing as well as it should and CQC has told it how to improve. What this rating means

The five key questions

Safe: Good — Are people protected from abuse and avoidable harm?
Effective: Good — Does the care achieve good outcomes and follow best practice?
Caring: Good — Are staff kind, respectful and compassionate?
Responsive: Good — Is care organised around each person’s needs?
Well-led: Requires improvement — Is the home well run, open and always improving?

What has changed

Still needs work: Well-led — Requires improvement.

Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 9 September 2026.

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