Balmoral Court Care Home
Public listing: From public sources. The home has not claimed this page.
Balmoral Court is a care home providing nursing and personal care for up to 99 people whose presenting needs relate to their physical and mental health needs.…
- Care home
- Balmoral Court Care Home
- Location
- Ayton Street, Byker, Newcastle upon Tyne, Tyne and Wear, NE6 2DB, Newcastle upon Tyne, NE6 2DB
- Care types
- Nursing, Dementia
- CQC rating
- Requires Improvement
- Latest CQC inspection
- 7 January 2021
- Beds
- 62
- Funding accepted
- Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
- Phone
- (0191) 265 2666
- CQC location ID
- 1-2473391850
Rated 2.7/5 from 20 Google reviews.
What families say
Families have raised significant concerns about the standards of care and cleanliness at Balmoral Court Care Home, citing issues with neglect, untrained staff, and unhygienic conditions. Some have reported unpleasant smells, dirty conditions, and a lack of dignity and respect for residents. However, one family member…
What the CQC says
Rated Requires improvement by the CQC on 4 June 2026.
Requires improvement — the service is not performing as well as it should and CQC has told it how to improve. What this rating means
The five key questions
- Safe
- Good — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Outstanding — Is the home well run, open and always improving?
What has changed
- Overall rating fell from Good to Requires improvement (previously rated July 2019).
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 21 September 2026.
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