Averill House
Public listing: From public sources. The home has not claimed this page.
Averill House is a care home located in Newton Heath, Manchester, providing residential, nursing, dementia, and respite care services. The home is a…
- Care home
- Averill House
- Location
- Averill Street, Newton Heath, Manchester, Lancashire, M40 1PF, Manchester, M40 1PF
- Care types
- Nursing, Dementia
- CQC rating
- Requires Improvement
- Latest CQC inspection
- 13 June 2023
- Beds
- 48
- Funding accepted
- Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
- Phone
- (0161) 688 6690
- CQC location ID
- 1-319159457
Rated 3.6/5 from 9 Google reviews.
What families say
Families have had vastly different experiences at Averill House, with some praising the exceptional care, friendly staff, and welcoming atmosphere, while others have reported severe shortcomings in care, empathy, and dignity. Some reviewers have expressed concerns about poor communication, mistreatment of residents,…
What the CQC says
Rated Requires improvement by the CQC on 25 April 2024.
Requires improvement — the service is not performing as well as it should and CQC has told it how to improve. What this rating means
The five key questions
- Safe
- Requires improvement — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Requires improvement — Is the home well run, open and always improving?
What has changed
- Overall rating fell from Good to Requires improvement (previously rated December 2018).
- Got worse: Safe (Good → Requires improvement), Well-led (Good → Requires improvement).
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 22 September 2026.
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