Ashville House
Public listing: From public sources. The home has not claimed this page.
Ashville House is a care home located in Downham Market, Norfolk, offering residential and respite care services. The home accommodates 51 residents in single…
- Care home
- Ashville House
- Location
- Fairfield Road, Downham Market, Norfolk, PE38 9ET, Downham Market, PE38 9ET
- Care types
- Residential
- CQC rating
- Requires Improvement
- Latest CQC inspection
- 29 January 2019
- Beds
- 51
- Funding accepted
- Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
- Phone
- 01366 383428
- CQC location ID
- 1-109599673
Rated 4.4/5 from 13 Google reviews.
What families say
Families praise Ashville House for its warm and caring atmosphere, with staff building strong relationships with residents and providing a high standard of care. The home's cleanliness, comfortable facilities, and varied activities are also frequently mentioned as strengths, as well as the welcoming and supportive…
What the CQC says
Rated Requires improvement by the CQC on 12 March 2019.
Requires improvement — the service is not performing as well as it should and CQC has told it how to improve. What this rating means
The five key questions
- Safe
- Requires improvement — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Requires improvement — Is the home well run, open and always improving?
What has changed
- Overall rating fell from Good to Requires improvement (previously rated August 2016).
- Got worse: Safe (Good → Requires improvement), Well-led (Good → Requires improvement).
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 7 September 2026.
Guides that help you judge this home
Nearby