Rated 1/5 from 1 Google reviews.
The Elms - Crosshouse is a care home in Kilmarnock, Scotland, registered with the Care Inspectorate (service number CS2003000767). It is run by Thorntoun…
Feedback here raises concerns about the handling of residents' personal belongings, with reports of lost towels and clothing damaged in the laundry. Families also mention dissatisfaction with communication, describing a lack of proactive updates, apologies, or resolution from management regarding these issues.